Warranty

Our Product Warranty (English)

Hikvision.net.az, we provide high-quality and reliable security systems with an official warranty to ensure customer satisfaction. Our warranty policy includes the following terms:

Warranty Terms:

🔹 Official warranty period – Hikvision products come with a warranty of 1year.
🔹 Protection against manufacturing defects – Free repair or replacement in case of factory defects.
🔹 Technical support and service – Our expert team is ready to provide assistance during the warranty period.

⚠️ Warranty Exclusions:

❌ Physical damage and external impacts – Fire, flooding, accidents, or improper use.
❌ Unauthorized technical intervention – Repairs not performed by an official service center.
❌ Non-standard electrical or network connection – Damage caused by incorrect power sources or improper installation.